In the 1990s a concept called profit-centered maintenance was an outcome from the conflict between operations and maintenance. “Operations would say that maintenance was often unrealistic, requesting a premature halt to production to correct what operations considered minor problems or to conduct preventive tasks operations considered of secondary importance to production output. Maintenance typically replied that production too often operated equipment carelessly, didn’t really care for or about equipment until something went wrong, and then applied extreme pressure to restore operation as quickly as possible.
“… Profit-centered maintenance advocated adopting a value, investment, return, and continuous improvement mentality, rather than the less-effective cost control to budget where there are actually disincentives for improvement.” Mitchell, John. (2015) Operational Excellence: Journey to Creating Sustainable Value« Back to Glossary Index